Hello Kitty Cafe

Kimberly Bolanos 2 months ago

You are most definitely paying top dollar for a mediocre experience. The food is outrageously disappointing for the cost. We got sandwiches and desserts with a drink and the cost (see photos and receipt) was $177.98 for 2 people. The room is very cute, but the floor was dirty. We had to wait until they opened the room for people to enter, so they definitely had time to clean it. The staff was pleasant. The tip is added to your bill.

Danielle Salaz 3 months ago

Love the nostalgia as I walked up. We had a short wait, but to be fair, we arrived early. They were accommodating and got us to our table quickly. It was everything someone would expect from a Hello Kitty themed cafe, and at that price point. They had HK tea cups, trinkets, the stand the sandwiches and desserts came on was even Hello Kitty shaped. The drink napkins were printed with Hello Kitty, they drinks were delicious, I had the strawberry lemonade—no complaints! The service was superb, our waitress was very attentive. Overall, great experience! Oh, one last thing, I love the attention to detail, my friend, whose birthday we were celebrating, had a birthday cake on the strawberry mousse with a candle. Those little touches make a great difference. The only thing I was disappointed with, was there wasn’t much merch for sale. I wish there was a little merch area with the novelty notepads, pens, pencils, gum, coin purses and stuff we grew up buying in the actual Hello Kitty store.

Katrina 3 months ago

Very cute Hello Kitty Cafe in Valley Fair (located on the 2nd floor next to Bloomingdale). There is usually a long line and luckily there was no line when we walked by. We decided to give it a try. Ordered th pineapple soft serve. It is very good but a little pricey for $10. (I know I can get the same soft serve for cheaper at other ice-cream places. You are paying the the Hello Kitty brand.) There is no seating inside and a few tables outside the cafe. May come back to try other items if there is no line or the line is short. If you are a Hello Kitty fan, definitely come by to check it out!

Amanda Li 4 months ago

The service was top notch and absolutely AMAZING!!! It was near closing and my friend and I were looking at the menu and decided not to order as we were aware that no drink orders were being taken anymore, but a really really nice gentleman insisted on making us drinks despite us saying it was really okay. Not only that, he added a strawberry cake on top as well, and packaged everything up so neatly! He was very pleasant, welcoming, polite, and extremely nice to talk to. He made our night! The strawberry smoothie and cake were delicious, the decorations were cute, and the shop was so tidy! We were so very grateful and will always be coming back!

Mrs. Z 5 months ago

Had I known better, I’d have skipped making a reservation to sit in the cafe room (literally just a small pink room) and just opted to get a snack at the counter to-go. Also adding automatic 18% gratuity is ridiculous. The server was friendly. The desserts came out first and drinks almost 10 minutes later. I drove over an hour in traffic one way to go here, had to pay for parking, and will not be back ever.